Privacy Policy

Last updated: September 8, 2026

Canami Essentials Inc. (“Canami Essentials,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit canami.ca or communicate with us.

Our website currently provides information about our company and upcoming products. If we introduce online shopping, customer accounts, analytics, advertising technologies, newsletters, or other services, we may update this policy to explain the related privacy practices.

1. Personal Information We Collect

When you contact us by email, we may collect your name, email address, company or organisation, and any other information you choose to include in your message. We collect this information only when you voluntarily provide it.

Information Collected Through Future Ecommerce Services

If we introduce online shopping, customer accounts, newsletters, or related services, we may collect:

We will collect only the information reasonably required to provide the requested service, complete transactions, communicate with customers, meet legal obligations, prevent fraud, and improve our website.

Information Collected Automatically

When you visit our website, our hosting and security providers may automatically process limited technical information, such as your Internet Protocol (IP) address, browser type, device information, pages visited, date and time of access, referring website, and security logs. This information helps operate, protect, and maintain the website.

2. How We Use Personal Information

Ecommerce and Order Processing

If online shopping is introduced, we may use personal information to process and deliver orders, confirm transactions, communicate order updates, manage returns and refunds, provide customer support, maintain business and tax records, prevent fraudulent transactions, and improve our products and services. We may share the information required to complete these activities with ecommerce platforms, fulfilment providers, shipping carriers, payment processors, fraud-prevention services, and professional advisers.

3. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for basic operation, security, and website administration. We do not currently use Google Analytics, Meta Pixel, advertising cookies, or similar visitor-tracking technologies. If we introduce these tools, we will update this Privacy Policy and obtain consent where required. You can control or delete cookies through your browser settings, although disabling necessary cookies may affect website functionality.

Customer Accounts

If customer accounts are introduced, we may collect and use account registration details, login credentials, contact information, saved addresses, order history, preferences, and customer-service records. This information may be used to create and manage accounts, provide account features, process orders, personalize the customer experience, and protect accounts from unauthorized access. Customers are responsible for keeping their login information confidential and should contact us if they believe their account has been accessed without permission.

Payment Processing

If online payments are introduced, payment information will be submitted directly to authorized third-party payment processors. These providers may collect payment card details, billing information, transaction identifiers, device information, and information required for fraud prevention and regulatory compliance. Canami Essentials does not intend to receive or store complete payment card numbers or security codes. Payment providers will process personal information according to their own privacy policies and security requirements.

Analytics and Website Performance

If analytics tools are introduced, we and our analytics providers may collect information about how visitors use the website, including IP address, device and browser information, approximate location, pages viewed, links selected, referral source, and the dates and times of visits. We may use this information to understand website performance, identify technical issues, improve content and navigation, and measure the effectiveness of our services. Where required, non-essential analytics technologies will be activated only after consent is obtained. Visitors will be able to manage their choices through the available cookie settings.

Advertising and Tracking Technologies

If advertising pixels or similar tracking technologies are introduced, we and our advertising partners may collect information about website visits, interactions, purchases, device identifiers, and advertising activity. This information may be used to measure campaign performance, limit repeated advertisements, create advertising audiences, or provide advertisements based on interests.

Where required, we will provide clear notice and obtain consent before activating non-essential advertising technologies. Visitors will be able to refuse or withdraw consent through the available cookie settings or the applicable provider’s controls. We will not knowingly use behavioural advertising to target children.

Newsletters and Marketing Communications

If email newsletters or promotional messages are introduced, we may collect your name, email address, subscription preferences, consent record, and information about message delivery and engagement. We will send commercial electronic messages only where permitted by law. Each promotional message will identify Canami Essentials and include a working unsubscribe method.

You may withdraw your consent or unsubscribe at any time. We may continue sending necessary transactional messages concerning orders, customer accounts, security, returns, or customer-service requests.

4. How We Share Personal Information

We do not sell or rent personal information.

We may share limited personal information with service providers that help us operate our website and business. Depending on the services introduced, these providers may include website hosting and security providers, ecommerce platforms, payment processors, fulfilment providers, shipping carriers, analytics providers, advertising partners, email and newsletter providers, customer-support systems, fraud-prevention services, and professional advisers.

These providers may use personal information only to perform authorized services for us and must handle it in accordance with their legal, contractual, and security obligations.

We may also disclose personal information when required by law, to respond to lawful requests from public authorities, to protect our rights, customers, property, or safety, to investigate fraud or security concerns, or in connection with a proposed or completed merger, financing, sale, reorganization, or other business transaction.

5. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to inquiries, maintain appropriate business records, and meet legal or regulatory requirements. When personal information is no longer required, we take reasonable steps to delete, destroy, or anonymize it.

6. How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we hold. These measures are intended to reduce the risk of unauthorized access, use, disclosure, alteration, loss, or destruction. However, no method of electronic transmission or storage is completely secure.

7. Processing Outside Canada

Some of our service providers may process or store personal information outside Canada, including in the United States or other jurisdictions. When personal information is processed outside Canada, it may be subject to the laws of that jurisdiction and accessible to courts, law enforcement agencies, or regulatory authorities in accordance with those laws.

8. Your Privacy Rights and Choices

You may ask to access the personal information we hold about you, learn how it has been used or disclosed, or request that inaccurate or incomplete information be corrected. You may also withdraw your consent where applicable, request deletion of information that is no longer required, unsubscribe from marketing communications, or manage non-essential cookies through the available cookie settings.

These rights may be subject to legal, contractual, security, or record-keeping requirements. We may need to verify your identity before completing a request. If we cannot fulfil a request, we will explain the reason where required by law.

To make a request, ask a question, or submit a privacy complaint, contact us using the information provided below. If your concern is not resolved, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

9. Third-Party Websites

Our website may contain links to third-party websites, including online marketplaces or social media platforms. We do not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

10. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies, or legal obligations change. The revised version will be posted on this page with an updated “Last updated” date.

12. Contact Us

For questions, concerns, requests to access or correct personal information, or complaints about our privacy practices, please contact:

Canami Essentials Inc.
Attention: Privacy Officer
Ontario, Canada
Email: business@canami.ca